SMC GIS Survey - PRIVACY POLICY
Privacy Policy
Welcome to the SMC GIS Survey app, a personalized app for SMC employees. This SERVICE is provided by the Surat Municipal Corporation (SMC) at no cost and is intended for use as is.
This Privacy Policy outlines how we collect, use, and protect your personal information when you use our mobile app and services. By using our app, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
We collect different types of information to provide and improve our service. The types of information include:
- Personal Information: This may include your name, email address, contact information, or other details you provide voluntarily.
- Survey Responses: Data and responses you provide in surveys, such as text responses and ratings.
- Usage Data: Information about your interactions with the app, including app usage patterns, device information, IP addresses, and operating system details.
- Device and Location Information: Managed through the Surat Municipal Corporation's GIS CELL at https://gis.suratmunicipal.org to ensure user data security and privacy.
The information collected by SMC includes, but is not limited to:
- Location information
- Camera access
- Media access
Why Do We Use Your Data?
We shall use your Data for the following purposes:
- To analyze the user's location and address for better user experience in the app.
- To provide and maintain our service.
- To analyze survey responses for insights and trends.
- To communicate with you regarding updates or relevant information.
- To ensure legal compliance and resolve disputes.
- Name, email address, User IDs, Address and Phone number for user identification, to assist and support via email, phone number.
- Device ID for device and permission based management, for user categorization/classifications.
- Media access (Photos and Videos) for in app functionalities.
- To notify you about changes to our App and its services.
- To comply with legal requirements, and to protect Our legal rights or the rights of others.
- To provide you with support and assistance.
User Account
In the SMC GIS Survey app, users do not need to create an account. All or some functionalities are accessible using provided credentials. Hence, account deletion functionality is not available.
Log Data
We collect data and information in the event of an error in the app. This may include your device’s IP address, device name, operating system version, app configuration, and the time and date of your use.
Cookies
This Service does not use cookies explicitly. However, third-party code and libraries may use cookies to collect information to improve their services. You can accept or refuse these cookies.
Security
We value your trust in providing your Personal Information and strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet or method of electronic storage is 100% secure.
Links to Other Sites
This Service may contain links to other sites. We strongly advise reviewing the privacy policy of third-party sites, as we do not control their content or practices.
Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected such information, we will delete it immediately.
Changes to This Privacy Policy
We may update our Privacy Policy periodically. You are advised to review this page periodically for any changes. These changes will be effective immediately upon being posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: https://gis.suratmunicipal.org/Home/Contact_Us