Skip to main content

Communication Details

Wireless Communication Section

Wireless Communication Section is located at 6th Floor, North Anexy building, Muglisara, Surat, headed by a Wireless Officer, the section is providing the complete backup for upgradation and maintain of the wireless communication network of Surat Fire & Emergency Services and other emergency services like water supply, drainage, electricity etc. that comprises of static sets at the fire stations and mobile sets on the fire fighting and Hand Held wireless system for fire Staff.


a) Receiving of calls

The Surat Fire & Emergency Service Work on a Centralized Mobilizing Scheme. All the emergency calls made on telephone No. 101 are received 02 telephones having parallel lines provided in the control room at Head Quarters which is a manned round the clock. As soon as the call is received, the same is transmitted to the nearest fire station from the place of incident and pre-determined number of units is dispatched immediately.The wireless communication is available in all the fire stations as well as on mobile units which helps in quick transmission of messages to the fire stations concerned.

The facility of dialing 101 can be used from PCO also without putting a coin. In case the fire become big, the message is sent on wireless by the officer in charge from the fire scene to the control room and additional units are responded from other fire stations in the vicinity. The public is, therefore, advised to dial 101 immediately assoon as any fire is noticed by them. The quick message to the fire service can help quick turnout and minimize losses due to fire.


b) Information About Fire Rescue Emergency

While make emergency call on 101, maintain calm and feed the following information correctly:

  • Caller’s Name
  • Telephone Number
  • Address in Full
  • Nearest land mark
  • Nature of emergency
  • Correct Information Helps Serve you Better

c) Details of Communication & wireless System
No. Details  
1. B.S.N.L Landline 2414139 - 2414195 - 2414196
2. Emergency  No. 1  101
3. Emergency No. 2  102
4. Hotline for Torrento Power  
5. Hotline for  Airport  
6 Opretor Room at Muglisara 2423750-56
7. Wireless system (1) Gujarat Gas-DMG (2) Ambulance (3) Fire (4) All Zone Control

d) Details Of Calls
Please scroll/drag below block to view whole data
S.No. Year City Limit
Fire Calls
City Limit
Rescue Calls
Out City
Fire & Rescue Calls
Total
1 2001-2002 1819 502 51 2372
2 2002-2003 1979 455 13 2447
3 2003-2004 1711 518 87 2316
4 2004-2005 1674 620 03 2297
5 2005-2006 1804 660 37 2501
6 2006-2007 1625 975 59 2659
7 2007-2008 1745 977 62 2722
8 2008-2009 1695 884 71 2650
9 2009-2010 1955 1151 52 3158
10 2010-2011 2125 1187 40 3352
11 2011-2012 2010 1450 20 3480
12 2012-2013 1931 1363 125 3419
13 2013-2014 1986 1597 49 3632
14 2014-2015 2290 1298 56 3644
15 2015-2016 1976 2114 81 4171