Key Aspects
Key aspects instrumental in achieving the objectives
Field Work
- 7.30 AM to 12.30 PM Daily. All Zonal chief, zonal officers, Dy. MOH, Dy. Engr. and other staff daily working in the field
- Supervision of sweeping and cleaning by all
- Detection of problems during supervision-proactive
- Immediate message to concerned officer of zone by wireless/mobile
- Compliance of message received by concerned officer
- Supervision of "Micro Planning" for sanitation, collection, transportation and final disposal of solid waste regularly.
- Cleanliness around the container, dust-bin and nuisance spots.
- Group safai in the afternoon
- Public health engineering work by Engineering Staff.
- Regular checking of hotels, restaurants, lari, galla and food items for sanitation and hygiene point of view
Daily Meeting
- Daily Meeting.
- All zonal chiefs and divisional heads participate in the meeting
- Free & fair discussion and group decision making.
- Discussion and review of daily report of field work
- Steps to solve the problem
- Cost-benefit analysis to achieve efficient systems.
- Sharing of experiences.
Complaint Redressal System
- All complainants receive a white card or red card which entitles them to an answer detailing action taken or to be taken.
- White card answered within 24 - 48 hours and it deals with 14 categories of sanitation and public health related complaints.
- Red cards answered within 3 - 7 days and it deals with 13 PHE related complaints.
- 96% of complaints attended to, within specified time limit.
Litter Prevention System
- Litter patrol.
- Spot administrative charges for littering.
- All shops must maintain dustbins, ensure cleanliness of surrounding street areas.
- Restaurants and hotels to maintain separate bins, contents to be packed and disposed in designated disposal sites.
- Education drive to persuade housewives to pack garbage, dispose at designated bins.
- "Jan-Jagriti Safai Abhiyaan" [group cleanliness drive]