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Key Aspects

Key aspects instrumental in achieving the objectives

Field Work

  • 7.30 AM to 12.30 PM Daily. All Zonal chief, zonal officers, Dy. MOH, Dy. Engr. and other staff daily working in the field
  • Supervision of sweeping and cleaning by all
  • Detection of problems during supervision-proactive
  • Immediate message to concerned officer of zone by wireless/mobile
  • Compliance of message received by concerned officer
  • Supervision of "Micro Planning" for sanitation, collection, transportation and final disposal of solid waste regularly.
  • Cleanliness around the container, dust-bin and nuisance spots.
  • Group safai in the afternoon
  • Public health engineering work by Engineering Staff.
  • Regular checking of hotels, restaurants, lari, galla and food items for sanitation and hygiene point of view

Daily Meeting

  • Daily Meeting.
  • All zonal chiefs and divisional heads participate in the meeting
  • Free & fair discussion and group decision making.
  • Discussion and review of daily report of field work
  • Steps to solve the problem
  • Cost-benefit analysis to achieve efficient systems.
  • Sharing of experiences.

Complaint Redressal System

  • All complainants receive a white card or red card which entitles them to an answer detailing action taken or to be taken.
  • White card answered within 24 - 48 hours and it deals with 14 categories of sanitation and public health related complaints.
  • Red cards answered within 3 - 7 days and it deals with 13 PHE related complaints.
  • 96% of complaints attended to, within specified time limit.

Litter Prevention System

  • Litter patrol.
  • Spot administrative charges for littering.
  • All shops must maintain dustbins, ensure cleanliness of surrounding street areas.
  • Restaurants and hotels to maintain separate bins, contents to be packed and disposed in designated disposal sites.
  • Education drive to persuade housewives to pack garbage, dispose at designated bins.
  • "Jan-Jagriti Safai Abhiyaan" [group cleanliness drive]